Privacy Policy
Wixez (“we”, “us” or “our”) is committed to protecting the privacy of visitors to our website located at wixez.com (the “Site”).
This privacy policy has been elaborated to explain a Customer how their personal information is being used by Wixez. Personally identifiable information, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please, review our Privacy policy to be aware of how we collect, use, protect or otherwise handle your personal information.
We may revise and refresh this Privacy Policy from time to time. We will inform you about the valid edition of this Policy by changing the “Last updated” date. We recommend you to periodically review this Privacy Policy to stay informed of updates. Your continued use of the wixez.com after any such changes constitutes your acceptance of such changes.
If you do not agree to the terms of this Policy, you should immediately cease your use of the Site.
1. Information we collect
We collect personal information you provide to us or that we receive from publicly-available sources. The information we collect includes your name; your email address; your phone number; your username and password that you may set to establish an online account with us, credit card number and expiration date, account number, and billing and shipping addresses; details about the purchases you make on our Site; your preferences for receiving communications about our activities and publications, and details about how you engage with our Site and communications or other environmental data for security verification or other analytical purposes. In some instances we may request additional information from you for identity verification.
Notice: We and our service providers use cookies, other tracking technologies, to automatically log information about you, your computer or mobile device, and your activity over time on the Site and other online services, including: your computer or mobile device operating system type, browser type, IP address, general location information such as city, state or geographic area, browsing history, search history, whether you clicked on or opened one of our emails, which of our pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
You may refuse to provide certain personal information, but some parts of the Site may not be fully available or functional without submitting such information.
2. Use of your information
We may use the information we have collected from you to:
- operate the Site and provide related services, including but not limited to manage and fulfill the orders you have placed on the Site; establish and maintain your account on the Site;
- improve and develop our service, namely measure performance, fix errors, make the advanced usability and effectiveness of the Wixez;
- personalize your experience and communicate with you about the Site or your orders; respond to your requests, questions and feedback; provide you with customer support when needed;
- maintain safety and security, namely enable security features of the Site, protect the security of the Site, our systems; manage credit risks and prevent frauds;
- be in compliance with the applicable laws, lawful requests, and legal process, to protect our, your or others’ rights, privacy, safety or property; to enforce the terms and conditions that govern the Site; and immediately react on any harmful, unauthorized, unethical or illegal activity;
- provide marketing solutions, namely to keep you informed with new arrivals, new products, sales and discounts)
3. Sharing of your information
We may share the information you provided to us only for the purpose of, and as long as is necessary to process your transactions, provide database management services and ship your items in order to deliver requested services. Wixez uses one or more third-party credit card processors so we can process your transactions. We also utilize and transfer data to our logistic partners so we can ship your items to you. These third-party service providers do not use your personal information in any way other than to complete the service we request. We are empowered to release your personal information to some extent if it is lawful and is aimed at protecting the rights, property, or safety of our users at the same time.
4. Protection of your information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Changes and removal of your information
You can change your personal information by logging in to your account (due to security reasons, not all personal information can be updated or altered by you – you must contact our support department at support@wixez.com in order to change some of your information). If you request erasure of your personal data, we will remove your name and email addresses from our system along with any credit card information from our records.
6. Information about children
We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under the age of 18, please do not enter any information on our site or engage our services. If we discover that we have collected personal information from children under 18, we will take commercially reasonable measures to promptly delete such information from our systems.
7. User generated content
We may make available on our Sites, or link to, features that allow you to generate your own content or share information online (e.g., posting feedbacks on our product pages). Please do not embed personal information in the content you generate or share personal information online in public forums, because any such information can be collected and used by others. We have no control over, and take no responsibility for, the use, storage, dissemination or erasure of personal information embedded in user-generated content or shared on the Site. By posting personal information online in public forums, you may receive unsolicited messages from other parties.
8. Third party sites
The Site contains links to third party websites. We cannot control, and take no responsibility for, the content or privacy practices of such third-party websites. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
9. Tracking technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to understand and save your preferences based on your previous and current site activity; display you as an authorized user; prevent fraudulent activity; improve security; remember and process the items in your shopping cart; recognize you when you sign-in to use our services; compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off only unnecessary cookies. You can do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify, remove, or delete your cookies. If you turn cookies off it may turn off or disable some of the features of the site.
10. Opt-outs
If at any time you wish to opt-out of future newsletters or other promotional emails, you may click the “unsubscribe” link in the email or otherwise contact us at support@wixez.com may take up to 10 business days before you stop receiving promotional emails. This opt-out does not apply to operational communications, for example, order confirmation emails.
11. Contacts Us
In order to resolve a complaint regarding the Privacy Policy or to receive further information regarding its changes or pecularities, please contact us at:
Wixez Group LLC
6480B U.S. Highway 1 North, Suite 11, St.Augustine, FL 32095